A small group of business neighbors to the Mosaic Church, which holds services out of the Rialto Theatre on Fair Oaks Avenue, has filed an official noise complaint with the city, claiming excessive noise from inside the theater makes working weekends untenable.
Seven business tenants directly behind the Rialto at 1023 Fair Oaks Ave. filed the complaint dated Nov. 8 with the city, stating the noise has gone unabated for some time and attempts to communicate with church officials have been unsuccessful.
“The current Rialto tenant, Mosaic Church, plays amplified music, typically on Wednesdays starting at 4:30 p.m., Saturdays starting at 7:00 a.m. and continuing throughout the day, and Sunday mornings,” the complaint filed with the city states. “The bass and drums are amplified and thundering to the point where it is difficult to conduct business in our offices. We should not have to suffer with this noise problem.”
Church officials were unaware of the problem and have promised to address the issue and rectify it, if possible.
“This is the first I’ve heard of it,” Mosaic’s Lead Pastor David Arcos said during a sit-down interview in The Review offices, which also sit directly behind the Rialto Theatre. “We will always try to be good neighbors in this area as we’ve done in the past. We will continue to do so and we will address the sound issue happening in our auditorium that they are complaining about. We will be doing our very best to solve the noise issue.”
Meanwhile, the city has received the complaint and is reviewing the matter.
“On Friday, the city received a noise complaint regarding the Rialto Theater, which is leased to Mosaic Church,” John Pope, So Pas public information office, said in an email. “We are now reviewing the complaint. The city’s Planning Department and Police Department work together to resolve noise complaints and other issues of this type. Our process will be to review the complaint, along with Mosaic’s Conditional Use Permit (CUP) to determine if any violations of the CUP and/or municipal code have occurred.”
Mosaic Church is currently under a CUP regarding parking issues that the church would face. So far, the CUP has been met by the Mosaic, according to city officials. Mosaic officials are trying to get the CUP lifted because they say they have satisfied the requirements and it’s a burden to prepare the reports.
The CUP is going to be addressed at the Planning Commission’s next meeting in December.
The noise complaint also cited a transgression by the church for using the tenants parking lot for prayer gatherings.
“In addition, the church occasionally utilizes our parking area for what appear to be prayer circles or sermons,” the city complaint states. “We would respectfully ask that they refrain from such assemblages on our property.”
Arcos said the assemblages have been stopped and will not occur again.
“It’s already been taken care of,” Arcos said. “That won’t be happening again. It continues to be a privilege to be here and to be able to serve the people of South Pasadena.”